There is a change in the leadership team at PayPal Holdings, Inc. Which is one of the most well known digital payments platforms. Enrique Lores, who used to be the CEO of HP Inc. For a time is now the President and Chief Executive Officer of PayPal Holdings, Inc. He will start this job on March 1 2026. This change is happening because investors are putting pressure on PayPal Holdings, Inc. And the company is facing a lot of challenges from companies and, from the overall state of the economy. PayPal Holdings, Inc. Is trying to deal with these challenges. That is why they made this change in their leadership team.
PayPals Board of Directors made a change on Tuesday. They replaced Alex Chriss. Alex Chriss has been in charge of PayPal since September 2023. Now he is stepping down. This happened after the companys financial results for the part of the year were not as good as people thought they would be. The company did not grow fast as expected in some important areas. This made people worried, about how the company’s being run and how fast it is changing. PayPals Board of Directors is making this change to try to make things better. Alex Chriss is no longer leading PayPal.
Until Lores officially takes over in March Jamie Miller, who is PayPals Chief Financial and Operating Officer will be in charge, as the Interim CEO. This means Jamie Miller will make sure everything runs smoothly and stays on track during this change.
The board also picked David W. Dorman to be the Independent Board Chair. This is a change and it shows that the leaders of PayPal are thinking about things in a different way now.
A Seasoned Leader with Technology and Transformation Expertise
Enrique Lores has a lot of experience as a boss, which he brings to PayPal. He worked at Hewlett-Packard for than 35 years. Enrique Lores started at HP in 1989 as a student intern in the engineering department. Over time he moved up to become the President and CEO of HP in November 2019. Enrique Lores was the President and CEO until the beginning of 2026. While Enrique Lores was in charge of HP he helped the company deal with changes, in what people wanted from computers. Enrique Lores also expanded the services that HP offers to people and the subscriptions they can buy. Additionally Enrique Lores led the company through changes to make it more digital.
Lores also served on PayPals board of directors for five years and he has been the board chair since the middle of 2024. This gives Lores a good understanding of PayPals strategy and the challenges that PayPal faces. The people, on the board said that they chose Lores as the leader because he knows PayPal so well.
Market Reaction and Industry Outlook
The news about PayPal made the financial markets very upset. PayPals stock went down a lot after people heard the news. The company said it would not make much money as people thought it would. This made investors worry about PayPal. They are worried because PayPal is not growing fast as it used to. There are also companies competing with PayPal now, like the old credit card companies, new digital wallets and other financial technology companies.
PayPal made a change in leadership. They did this because they want to do things faster. They want to make things and make good plans for important parts of their business like branded checkout and merchant services. Lores has experience making changes and dealing with tough competition in the technology world. This experience will help PayPal get ready for growth, in the future. PayPal needs to grow. Lores is the right person to help PayPal do that.
Why This Matters
PayPal, which was started in 1998 and is based in San Jose, California has been a player in digital payments for a long time.. Things are changing and people are doing things differently. Other companies, like Apple and Google are getting into the game. That means PayPal has to think about what it is doing. PayPals leaders are being looked at closely to see what they will do next with PayPal.
Lores steps into the CEO role at a critical juncture — balancing the need to defend PayPal’s legacy strengths while driving innovation in emerging areas such as AI-enabled payments and enhanced merchant tools. How he navigates this transition will shape PayPal’s future amid fast-changing commerce dynamics.
